Questions families ask
Can we choose online or in person?
Yes. Digital Learning and Guided Homeschool are online. In-person classes are in our microschool with Microschool Plus, where space allows.
Do you keep my child's records?
Yes. We securely store your child's classwork and report cards for as long as your state requires you to keep them, so they're ready when it's time for your annual evaluation or report.
Can I change plans later?
Yes. Email us and we'll help you move to the plan that fits your child now.
What if we get a scholarship later?
Email us and we'll review your account. Scholarships may be accepted for eligible students depending on the scholarship programs available in the student's area. Eligibility, funding, covered services, and approval are determined by the applicable scholarship provider.
How do I cancel?
Email us 30 days before you want to cancel. In an emergency, let us know right away; earlier cancellations can be approved case by case. Your child keeps full access for 30 days after the cancellation or withdrawal takes effect. If you withdraw your child, report cards and saved classwork stay available to download through the end of the storage year you've paid for, and you can choose to keep them longer for $25 per year. Canceling a plan does not include records access after the 30 days.
What if a payment is late?
A $25 late fee is added if your payment is still unpaid 3 days after the due date. Your child keeps full access for 7 days past the due date; after that, access pauses until the balance is paid. Schoolwork is never deleted.
Are card payments secure?
Payments are handled by our payment processor, Stripe. Your card number never touches our website. With AutoPay, each payment goes through on its own.
Still have a question? admin@hsmom.org